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Shipping Policy

1. SHIPPING LOCATIONS

  • We ship physical products (makeup kits, brushes, merchandise) throughout India.

  • International shipping is not available at this time.

2. SHIPPING CHARGES

  • Standard shipping charges apply and are calculated at checkout based on order value and delivery location.

  • Free shipping may be offered on orders above a specified amount during promotions.

3. ORDER PROCESSING TIME

  • Orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

4. DELIVERY TIMELINE

  • Estimated delivery time is 3-7 business days for most locations in India.

  • Delivery to remote or rural areas may take longer depending on the courier partner.

5. ORDER TRACKING

  • Once your order is shipped, you will receive an email or SMS with tracking details.

  • You can track your order through the provided link or courier partner’s website.

6. DELAYED OR LOST SHIPMENTS

  • We are not liable for delays caused by unforeseen circumstances, courier delays, or force majeure.

  • If your order is delayed beyond the expected delivery date, please contact us for assistance.

7. DAMAGED OR INCORRECT PRODUCTS

  • Please inspect your order upon delivery.

  • If you receive damaged or incorrect products, notify us within 48 hours at dz.divyani@gmail.com with your order details and photos of the issue.

8. CONTACT US

For shipping-related queries:

These guidelines are designed to ensure a clear, customer-friendly shipping experience while protecting your business according to best practices in India.

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